The role of health communication in patient safety and quality of care webinar – recording available
Communication in health care is a major quality and safety issue. Every day in Australian hospitals, miscommunication causes avoidable critical incidents – patients die, are harmed or receive the wrong treatment because of ineffective communication, for example during handovers or diagnosis.
Consumers Health Forum (CHF) and the Australian National University (ANU) Institute for Communication in Health Care (ICH) co-hosted this webinar on the role of communication in health care and patient safety on 25 May.
You can watch the replay of the webinar here or on You Tube